Your Safety Is Our Priority

Fg88 Responsible Gaming — A Commitment to Healthy Entertainment

Fg88 believes gaming should be a source of enjoyment, never a cause of problems. We stand by every player in Bangladesh, supporting their mental and financial well-being.

Fg88's Commitment to Responsible Gaming

Fg88 is more than just an entertainment platform — it's a trusted partner for players in Bangladesh, and their wellbeing is always our top priority. We firmly believe that gaming should be an enjoyable leisure activity, one that never has a negative impact on your personal, family, or financial life. We have put in place a range of effective measures to keep every user on our platform informed and protected. To prevent problem gambling, we follow industry best practices and regularly update our policies. fg88's goal is to create an environment where every player stays aware of their own limits and can enjoy gaming in a healthy, responsible way.

Raising Awareness

We provide clear information and resources to help players recognize the signs of risky gaming behavior.

Control Features

Powerful self-control tools — including deposit limits, breaks, and self-exclusion — available directly from your account.

Support

Our support team and external professional resources are always on hand for any concerns you may have.

Know When to Stop — Recognising the Warning Signs

When gaming crosses from entertainment into habit, certain warning signs begin to emerge — and recognizing them early is crucial. Being honest with yourself about your own behavior is the most effective way to prevent problems. If you feel that gaming is affecting your daily life, work, or relationships, take it seriously. Review the points below to see if any apply to you, and seek help if needed.

Warning Signs

  • Spending more than your budget or feeling the urge to place more bets to chase your losses.
  • Multiple failed attempts to cut back or stop gaming.
  • Prioritising gaming over family, friends, or work and neglecting your responsibilities.
  • Feeling restless, irritable, or anxious when not playing.
  • Hiding the truth from family about how much time or money you've spent on gaming.
  • Using gaming as an escape from stress or emotional pain.

Remember: If you notice even one of the signs above, pause and reach out to our support team. Early action is always the most effective solution.

Time & Budget — Set Your Own Limits

The healthiest way to enjoy gaming is to set clear time and spending limits before you start. Before each session, decide the maximum amount of BDT and time you're willing to spend — and stick to it. Only budget what you can afford to lose without it affecting your daily life. Never think of gaming as a source of income or a way to recover losses, as that mindset is where problems begin. Take regular breaks, stay hydrated, and spend time on other activities you enjoy, so gaming remains just a small part of your life.

Time Planning

  • Set a daily maximum gaming time in advance.
  • Use an alarm or timer to keep track of your time.
  • Prioritize sleep, family time, and work.

Budget Planning

  • Set aside only a fixed portion of your monthly entertainment budget for gaming.
  • Never gamble with borrowed money or savings.
  • Stop immediately after a loss — never chase your losses.

Self-Control Tools — You're in Charge

Fg88 offers players a range of effective tools to manage their own gaming experience, accessible at any time from account settings. Using these features is not a sign of weakness — it's a mark of awareness and responsible behavior. If you feel your gaming is getting out of hand, don't wait: take one of the steps below.

Available Self-Control Features

1
Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is in place, it cannot be exceeded, keeping your budget protected. Decreasing your limit takes effect immediately, while increasing it is subject to a waiting period.

2
Break / Cooling-off Period

Take a break from gaming for a set period — anywhere from 24 hours to several weeks. During this time, you won't be able to log in or place bets, and your account will automatically reactivate once the break ends.

3
Self-Exclusion

If you feel you need a longer break, use the self-exclusion feature. This is a serious step that can keep your account inactive for a minimum of six months or permanently. While self-exclusion is active, all promotional messages will be stopped and any attempts to open a new account will be blocked.

4
Reality Check

A prompt will appear on screen at regular intervals reminding you how long you've been playing and how much you've spent. This feature is a simple but effective way to stay aware of your activity.

Contact our support team to activate these features, or manage them directly from your account settings.

Minor Protection — Strict Policies

Fg88 is fully committed to preventing minors from accessing the platform — this is one of our most fundamental policies. Age verification is mandatory during registration, and no one under 18 will be permitted to open an account under any circumstances. Our systems actively detect suspicious accounts, and additional identity documents may be requested when necessary. If you are a family member and suspect that a minor is accessing the platform through your device, please contact us immediately. For parents and guardians, we strongly recommend enabling parental control software on your devices and having open conversations with your children about online gaming.

Age Verification System

Age is verified at registration using national ID or birth registration details. We reserve the right to immediately suspend any account where there is reasonable suspicion.

Family Protection Tips

Password-protect family devices and enable parental filters on your browser. Make it a habit to talk with your children regularly about responsible internet use.

Keep Life in Balance — Gaming Is Just One Part of It

For a healthy, fulfilling life, never let gaming become the center of your world — treat it as one of many enjoyable activities. Make quality time with family, socializing with friends, physical exercise, and pursuing professional goals your top priorities. If you notice that gaming is causing these important areas to be neglected, that's a clear sign that something needs to change. During times of stress, loneliness, or low mood, don't turn to gaming as a way to cope — talk to someone you trust or seek professional support instead. fg88 wants every user to thrive in all areas of life, with entertainment simply adding a little more color to an already happy one.

Family & Friends

Physical Well-being

Professional Goals

Peace of Mind

Seeking Help Is a Sign of Strength — Reach Out to a Professional

When you find it difficult to control your gaming on your own, reaching out for professional help is the most courageous and sensible thing you can do. Mental health counseling services are becoming increasingly accessible in Bangladesh, and many counselors specialize in addiction-related issues. Talk openly with the people close to you — social support plays a vital role in recovery. If financial difficulties have arisen, a financial advisor can also help with debt management. fg88's support team is here for you seven days a week, always ready to address any concerns or questions.

Support Channels

  • fg88 Support Team: You can submit any responsible gaming request — such as setting account limits or activating self-exclusion — through our live chat and support service.
  • Mental Health Helpline: Several mental health organizations in Bangladesh, including Kaan Pete Roi (01779-554391), offer free counseling services.
  • Family & Trusted Friends: Share how you're feeling with the people close to you. Their support and understanding can make the road to recovery much easier.

Your Well-being Is Our Success

At fg88, we believe responsible gaming is a culture, not just a policy. If you have any questions or concerns, speak to our support team or visit the FAQ page.

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